Effective Date: 18 May 2026
Privacy Policy
MJP Plumbing (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable Australian privacy laws.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us, request a quote, or engage our plumbing services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Who We Are
MJP Plumbing provides residential and commercial plumbing services across the Sunshine Coast, including:
- general plumbing maintenance
- stormwater and drainage solutions
- hot water systems
- gas installation and gas fitting
- kitchen and bathroom plumbing
- renovation plumbing
- commercial plumbing services
Website: https://mjpplumbing.com.au
Phone: 0428 146 437
Address: 16 Koorin Drive, Warana QLD 4575
Email: info@mjpplumbing.com.au
2. Information We Collect
We may collect personal information when you:
- submit a contact form
- request a quote
- contact us by phone or email
- interact with our website
- engage our services
- subscribe to updates or marketing communications
The information we collect may include:
- your name
- phone number
- email address
- property or service address
- details about your plumbing enquiry or project
- information relating to requested services
- communication history with us
We may also collect non-personal technical information including:
- IP address
- browser type
- device information
- pages visited on our website
- referral sources
- website usage behaviour
- cookie and analytics data
3. How We Use Your Information
We use your information to:
- respond to enquiries
- provide quotes and plumbing services
- communicate regarding projects or bookings
- improve our website and services
- maintain internal records
- comply with legal obligations
- improve website functionality and user experience
- send relevant service or business updates where appropriate
We only collect information that is reasonably necessary for providing our services and operating our business.
4. Website Analytics & Cookies
Our website may use cookies, analytics tools and similar technologies to improve user experience and monitor website performance.
These technologies may collect information about:
- pages visited
- time spent on the website
- navigation behaviour
- device and browser information
- traffic sources
We may use third-party services such as:
- Google Analytics
- Google Search Console
- Meta/Facebook tools
- website performance and security tools
Cookies help improve website functionality and provide insights into how visitors interact with our website.
You can choose to disable cookies through your browser settings, however some website functionality may be affected.
5. Disclosure of Personal Information
We may disclose your personal information where reasonably necessary:
- to contractors or service providers assisting with business operations
- to technology or hosting providers
- where required by law
- where necessary to protect legal rights
- in connection with business restructuring or asset sale
We do not sell personal information to third parties.
6. Data Security
MJP Plumbing takes reasonable steps to protect personal information from:
- misuse
- interference
- unauthorised access
- disclosure
- alteration
- loss
While we take reasonable security measures, no method of electronic transmission or online storage is completely secure. As a result, we cannot guarantee absolute data security.
7. Third-Party Websites
Our website may contain links to third-party websites for convenience or reference purposes.
We are not responsible for the privacy practices, content or security of third-party websites. We encourage users to review the privacy policies of external websites they visit.
8. Access & Correction Requests
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or outdated.
To make a request, please contact us using the details below.
9. Marketing Communications
From time to time, we may send service updates, business news or promotional communications where appropriate.
You may opt out of marketing communications at any time by:
- following unsubscribe instructions
- contacting us directly
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in:
- legal requirements
- business operations
- website functionality
- services or technologies used
Any updates will be published on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
MJP Plumbing
Phone: 0428 146 437
Email: info@mjpplumbing.com.au
Address: 16 Koorin Drive, Warana QLD 4575
Website: https://mjpplumbing.com.au